- Introduction
This Privacy Policy explains how Black Umbrella GmbH (operating the Novaparasolpro brand) collects, processes, stores, and protects personal information when customers visit our website, place orders, or contact us.
Black Umbrella GmbH is the data controller responsible for processing personal data in accordance with applicable German and European data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR).
- Data Controller Information
The data controller responsible for processing your personal data is:
Black Umbrella GmbH
Brand: Novaparasolpro
Address: Lassahner Str. 73, 19300, Grabow
Email: umbrella@novaparasolpro.com
Tel: +49 3875 6349963
Website: www.novaparasolpro.com
- Personal Data We Collect
When you use our website or purchase products from Novaparasolpro, we may collect the following information:
Name and contact details
Billing and delivery information
Email address and phone number
Order details and purchase history
Information provided when contacting our customer service team
Website usage information collected through cookies and similar tools
We only collect information necessary to provide services, process orders, communicate with customers, and fulfill applicable legal obligations.
- How We Use Personal Data
Black Umbrella GmbH processes personal data for the following purposes:
Processing and managing customer orders
Providing customer support and responding to inquiries
Communicating important information about orders and services
Managing payment and related transaction processes
Improving website functionality and customer experience
Fulfilling legal and regulatory obligations
Personal data is processed only for legitimate business purposes and in accordance with applicable data protection requirements.
- Payment Processing
To ensure payment security, Novaparasolpro uses Stripe as its payment processing service provider.
When a customer completes a purchase, Stripe may process certain payment-related information in accordance with its own privacy practices and applicable data protection requirements. Black Umbrella GmbH does not store complete payment card details in its own systems.
Stripe processes payment information to support transaction processing, payment verification, and related payment services.
- Legal Basis for Processing Personal Data
Black Umbrella GmbH processes personal data in accordance with applicable laws under the GDPR, including:
Processing necessary to fulfill contractual obligations with customers
Compliance with legal obligations
Legitimate interests related to the operation and improvement of our services
Obtaining customer consent, where required by applicable regulations
- Data Storage and Retention Period
Black Umbrella GmbH retains personal data only for the period necessary to achieve the purposes described in this Privacy Policy and to comply with applicable legal requirements.
Order records, invoices, and transaction-related information are generally retained for the periods required by German commercial and tax regulations. In Germany, certain business records may be retained for up to 10 years, subject to applicable legal requirements.
Customer communication records and general inquiry information are retained only for the period necessary to process requests and maintain appropriate business records.
When personal data is no longer needed and there is no legal obligation to retain it, we will delete or anonymize this information in accordance with applicable data protection requirements.
- Cookies
Novaparasolpro uses cookies and similar technologies to support the operation of the website, remember customer preferences, and understand website usage.
Essential website functions may require the use of cookies. Non-essential cookies are used only with the applicable consent obtained through website cookie settings.
Customers can manage their cookie preferences through their browser settings or the cookie options on our website.
- Data Sharing
Black Umbrella GmbH shares personal information only when necessary for legitimate business operations, including:
Payment processing services
Order fulfillment and related service providers
Disclosure of information to legal authorities when required by applicable law
We do not sell personal information to third parties.
- Data Security
Black Umbrella GmbH takes appropriate organizational and administrative measures to manage personal information responsibly and mitigate the risk of unauthorized access, misuse, or disclosure.
Access to personal information is limited to what is necessary for legitimate business purposes.
- Your Data Protection Rights
Under applicable European data protection laws, customers may have the following rights:
Right to request access to personal data
Right to request correction of inaccurate information
Right to request deletion of personal data where applicable
Right to request restriction of processing in specific circumstances
Right to object to certain types of processing
Right to withdraw consent if processing is based on consent
You can submit a request regarding personal data using the contact information provided below.
- Third-Party Services
Some services used on our website may process limited information to provide their functionality. Such service providers process information in accordance with their own applicable privacy policies and legal obligations.
We encourage customers to review the relevant privacy information provided by these service providers.
- Changes to this Privacy Policy
Black Umbrella GmbH may update this Privacy Policy as necessary to reflect changes in legal requirements, business operations, or website services.
The latest version will always be posted on this page, along with the updated effective date.
